GDPR Policy
Privacy Policy – K9 Kandles
At K9 Kandles, we are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We may collect and process the following personal information:
- Full name
- Postal address
- Telephone number
- Email address
- Order and transaction details
How We Use Your Information
Your information is used solely for legitimate business purposes, including:
- Processing and fulfilling orders
- Responding to customer enquiries
- Arranging delivery or collection
- Providing customer support
- Maintaining business and financial records
How Your Information Is Stored
Customer information is securely retained within an Excel spreadsheet and other secure business systems. Access to this information is limited to authorised persons only.
We take reasonable and appropriate measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
Sharing Your Information
K9 Kandles will never sell your personal information to third parties.
Your information may only be shared where necessary to:
- Complete deliveries or customer services
- Comply with legal or regulatory obligations
- Protect our legal rights
Data Retention
Personal information will only be retained for as long as necessary to fulfil the purposes for which it was collected, including legal, tax, and accounting requirements.
Your Rights
Under UK GDPR, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data where applicable
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact Details
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
K9 Kandles
info@k9kandles.com